Website Terms of Use

1. Acceptance of Terms

By accessing and using the website located at adifferenttune.in (the “Site”), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Site.

2. Educational Purpose Only

The content on this Site is provided for informational and educational purposes only. It is not intended as medical, therapeutic, or professional advice. Always consult qualified professionals regarding your child’s specific needs.

3. Intellectual Property Rights

All content on this Site, including text, graphics, logos, images, videos, and software, is the property of A Different Tune or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

4. Prohibited Uses

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any portion of the Site
• Upload or transmit any viruses or harmful code
• Collect or harvest any personal information from the Site
• Use the Site to harass, intimidate, or cause distress

5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these external sites.

6. Limitation of Liability

A Different Tune shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of or inability to use this Site.

7. Accessibility Commitment

We strive to ensure our Site is accessible to individuals with disabilities. If you encounter accessibility barriers, please contact us at [email protected].

8. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the new terms.

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

1. Essential Cookies

• Required for the website to function properly
• Enable secure login to parent portals
• Remember your cookie preferences

2. Analytics Cookies

• Help us understand how visitors use our site
• Track which pages are most useful
• Anonymous data only (we cannot identify individuals)

3. Preference Cookies

• Remember your language preferences
• Remember accessibility settings you’ve chosen

Cookie Consent Management

On your first visit, you will see a cookie banner where you can:

• Accept all cookies
• Choose only essential cookies
• View detailed settings

You can change your preferences at any time by clicking the “Cookie Settings” link in our website footer.

Third-Party Cookies

Some embedded content (like maps) may set their own cookies. We aim to minimize these and ensure they are necessary for functionality.

Digital Accessibility Policy

Our Commitment

A Different Tune is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities.

Measures We Take

1. Regular Audits: We conduct regular accessibility audits of our website
2. Staff Training: Our content creators receive accessibility training
3. Alternative Formats: We provide content in alternative formats upon request
4. Keyboard Navigation: Our site is fully navigable by keyboard
5. Alt Text: All meaningful images include descriptive alt text
6. Contrast Ratios: We maintain sufficient color contrast for readability

Areas We’re Improving

We recognize some areas need improvement:

• PDF documents are being converted to accessible formats
• Video content is being captioned
• Complex forms are being simplified

Feedback & Contact

If you encounter accessibility barriers:

• Contact: [email protected]
• Phone: 9880957576
• Response Time: We aim to respond within 5 business days

Complaints Procedure

If you are not satisfied with our response, you may file a formal complaint following our Accessibility Grievance Procedure available upon request.

Online Safeguarding Statement

Our Commitment to Child Safety Online

We extend our safeguarding principles to our digital presence. Protecting children online is integral to our duty of care.

Online Safety Measures

1. Secure Platforms

• Our website uses HTTPS encryption
• Parent portals require secure login credentials
• Regular security updates are implemented

2. Content Moderation

• All website comments are pre-moderated
• Contact forms are monitored during school hours
• No unsupervised chat functions are available

3. Image Protection

• No child is identified by full name
• Images are stored on secure servers
• Watermarks are applied where appropriate

Reporting Concerns

If you have concerns about:

• Inappropriate content on our site
• Contact from strangers through our site
• Any online safety issue related to our school

Parent Resources

We provide resources for parents on:

• Internet safety for children with special needs
• Managing screen time
• Recognizing online risks

Comprehensive Data Protection Policy

1. Data Controller

A Different Tune is the data controller for the personal information we process.

2. What We Collect

We may collect and process:

• Student Data: Name, age, medical information (with consent), therapy needs
• Parent/Guardian Data: Contact details, payment information
• Website Data: IP addresses, cookie data (as per Cookie Policy)
• Employment Data: Staff information for recruitment

3. Lawful Bases for Processing

We process data under:

• Consent: For marketing communications
• Contract: To fulfill enrollment agreements
• Legal Obligation: For safeguarding and regulatory requirements
• Legitimate Interest: For educational purposes and security

4. Data Sharing

We only share data with:

• Authorized staff members
• Regulatory bodies (when required by law)
• Service providers under strict confidentiality agreements
• Medical professionals (with explicit consent)

5. International Transfers

We do not transfer personal data outside A Different Tune unless adequate protections are in place.

6. Your Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase data (in certain circumstances)
• Restrict processing
• Data portability
• Object to processing

7. Data Protection Officer

Contact: Mouna Siddappa

Email: [email protected]

Phone: 9880957576

Website Security Policy

Security Measures

1. SSL Encryption: All data transmissions are encrypted
2. Regular Updates: Software and plugins are updated regularly
3. Secure Hosting: We use reputable, secure hosting services
4. Backups: Daily automated backups are performed
5. Firewalls: Web application firewalls are in place
6. Malware Scanning: Regular security scans are conducted

Incident Response

In the event of a security breach:

1. Immediate investigation
2. Containment of the breach
3. Notification to affected parties (if required)
4. Remediation and prevention measures

Reporting Security Issues

If you discover a security vulnerability:

Email: [email protected]

⚠️ Please do NOT disclose security issues publicly until we’ve addressed them.

Website Security Policy

Security Measures

1. SSL Encryption: All data transmissions are encrypted
2. Regular Updates: Software and plugins are updated regularly
3. Secure Hosting: We use reputable, secure hosting services
4. Backups: Daily automated backups are performed
5. Firewalls: Web application firewalls are in place
6. Malware Scanning: Regular security scans are conducted

Incident Response

In the event of a security breach:

1. Immediate investigation
2. Containment of the breach
3. Notification to affected parties (if required)
4. Remediation and prevention measures

Reporting Security Issues

If you discover a security vulnerability:

Email: [email protected]

⚠️ Please do NOT disclose security issues publicly until we’ve addressed them.